How to File a Civil Rights Complaint with the VA: Protecting Your Rights as a Veteran

How to File a Civil Rights Complaint

How to File a Civil Rights Complaint with the VA: Protecting Your Rights as a Veteran

As a veteran, you have the right to access VA benefits, services, and programs without facing discrimination based on race, color, national origin, ethnicity, age, sex, or disabilities. However, if you feel that your civil rights have been violated while receiving VA benefits, services, or programs, you can file a discrimination complaint with the VA.

Before filing a complaint, it is important to note that you should file within 180 days of the incident, and you don’t need a lawyer to do so. In case you need help or have any queries, you can call the VA external complaints program at 888-566-3982 and select option 4.

To file a complaint, send a signed letter to the Office of Resolution Management Diversity & Inclusion (ORMDI) External Complaints Program. Provide your name, address, and phone number, the location of the incident, the names of anyone involved, and any other relevant details. If you’re filing a complaint on behalf of someone else, include their information and how you’re related to them.

Once the VA receives your complaint, the external complaints program staff will review it to ensure they have all the necessary information. They will then forward it to the relevant administration, which will assign an investigator to gather more information. The investigator may interview you, witnesses, gather relevant documents, or visit the location where the incident occurred.

The investigator will then work with you and others involved to resolve the complaint. If they find that your civil rights were violated, they will take the necessary steps to address the issue and prevent it from happening again.

In conclusion, as a veteran, you have the right to receive VA benefits, services, and programs without facing discrimination. If you feel that your rights have been violated, filing a complaint is an important step towards ensuring that your rights are protected. Remember to file your complaint within 180 days of the incident, and seek help if you need it. By standing up for your rights, you are not only helping yourself but also ensuring that other veterans receive fair and equal treatment from the VA.

                                                                                          Sources

Your civil rights and how to file a discrimination complaint. Veterans Affairs. (n.d.). Retrieved February 18, 2023, from https://www.va.gov/resources/your-civil-rights-and-how-to-file-a-discrimination-complaint/

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